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Terms of Service with Refund Policy

Welcome to Raw Nature Cuisine!

 

These Terms of Service ("Terms") outline the conditions under which you ("Customer") may access and use our website www.rawnaturecuisine.com and purchase our seasoning products ("Products").

By accessing or using our website, you agree to be bound by these Terms.

1. Orders and Payment

  • You must be at least 18 years old to place an order.

  • By placing an order, you agree to pay the listed price for the Products and any applicable taxes.

  • We accept major credit cards and debit cards as payment methods.

  • We reserve the right to cancel or modify orders due to unforeseen circumstances, such as product availability or pricing errors.

2. Shipping

  • We ship orders to addresses within the United States only.

  • Shipping costs are calculated at checkout based on your order total and chosen shipping method.

  • Estimated delivery times are provided at checkout and may vary depending on your location.

  • We are not responsible for delays caused by shipping carriers or customs clearance.

3. Return and Refund Policy

Due to the nature of our food products, we are unable to accept returns for opened or used seasonings. However, we understand that situations may arise, so we offer the following:

  • Unopened and Unused Products: You may request a full refund for unopened and unused Products within 14 days of delivery.

  • Damaged or Defective Products: If you receive a damaged or defective Product, please contact us within 14 days of delivery. We will arrange for a replacement or a full refund, including any applicable shipping costs.

  • Return Process: To initiate a return, please contact us at Info@rawnaturecuisine.com with your order number and reason for return. We will provide instructions on how to return the Product(s).

  • Refunds: Once we receive the returned Product(s) and verify they meet the conditions outlined above, we will issue a full refund to your original payment method within 5 business days.

4. Disclaimer

Our Products are intended for culinary use and are not evaluated or approved by the FDA for any medical or therapeutic purposes. We recommend consulting with a healthcare professional before using our Products if you have any dietary restrictions or allergies.

5. Limitation of Liability

We are not liable for any damages arising from the use of our Products, including but not limited to, personal injury, property damage, or allergic reactions.

6. Changes to Terms of Service

We may update these Terms of Service at any time. The updated Terms will be posted on our website. Your continued use of our website constitutes your agreement to the updated Terms.

7. Contact Us

If you have any questions about these Terms of Service, please contact us at Info@rawnaturecuisine.com or by phone at [(855) GORAW-00.

Thank you for choosing Raw Nature Cuisine!

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